PMI Reviews

Avoid. Been waiting 3 months for access to correct materials but still don't have access. I chase them daily/weekly and every time I get false promises that it will be sorted and it is being "investigated". Every excuse they give I provide them with information or evidence and still nothing happens. On each call they tell me that I have provided what they need and it will be sorted within 2-3 days. Escalations mean nothing, I am apparently at the highest point of escalation but I might as well be at the lowest. Not one to complain usually but it is absolutely beyond a joke. Awful.

Like thousands of others, I've been scammed out of my money for a PMI Certification test by the testing monopoly they require candidates to use; Pearson Vue. I've done everything humanly possible to try to get a reschedule or refund from Pearson Vue but they're sticking to their guns that I have to contact PMI.
PMI is not responding to me. I am a card carrying member and I cannot even get someone on the phone to address this. Emailed customer service, no response. Tried calling support; wait time starts at "Greater than 40 minutes" and never go down. Tried Live-Chat; no one responds.
If Pearson VUE cannot keep up with the high volume of online tests due to COVID, they need to stop scheduling them. If Pearson VUE is stealing hundreds off dollars from PMI Members, PMI needs to do SOMETHING about it.
The only reason I'm not giving this a lower rating is because I'm a paying member of this organization and there is still a chance for them to make this right.

All legit. PMP member here.